ISPA have published guidelines to ISPs on how to deal with spam, a growing problem, with 3 key strategies:
- Attribution of emails - ISPs should not relay emails for non-verified third parties, and should be able to attribute email genertated on their systems to a user.
- Abuse management - ISPs should have in place a system for users to report Spam, and to ensure that these reports are dealt with.
- Customer information - ISPs should make sure that customers understand what Spam is, what action will be taken if they send it, and then follow up by publicising the action they take against those who abuse the system
ISPA publishes anti-spam standard - 04/Apr/2007 - ComputerWeekly.com
